Effective Date: October 2, 2020

1. Introduction

Welcome to ScreenProtectors.lk (the “Site”), operated by Rizka Creations Ltd (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://screenprotectors.lk and make a purchase.

Our business was founded on October 2, 2020, and our Founder and Director is Mohamed Rizly.

If you have any questions or concerns about this privacy notice or our practices, please contact us at:

  • Head Office: No. 7a, Deanston Place, Colombo 03, Sri Lanka.
  • Branch Office: Office 9711, 182-184 High Street North, East Ham, London, United Kingdom E6 2JA.
  • Email: hello@screenprotectors.lk / rizkacreations.ltd@gmail.com
  • Phone/WhatsApp: +94 752223332 / +94 704141444

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order for our Hydrogel Screen Protectors and Back Protectors for mobile phones.
  • Express an interest in obtaining information about us or our products.
  • Contact us directly via email, phone, or WhatsApp.

The personal information we collect may include:

  • Identifiers: Name, billing/shipping address, email address, and phone number.
  • Commercial Information: Products purchased, order history, and payment information (handled securely by our payment gateways).
  • Payment Data: We use third-party payment processors. We do not store your credit/debit card details on our servers. All payment information is provided directly to our payment gateways, whose use of your personal information is governed by their own privacy policies.
  • Technical Data: Automatically collected information like your IP address, browser type, device information, and browsing behavior on our Site.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process and fulfill your order, including shipping worldwide from our fulfillment center at No. 7a, Deanston Place, Colombo 03.
  • To communicate with you regarding your order, provide customer support, and send updates via email or WhatsApp.
  • To screen orders for potential risk or fraud.
  • To improve and optimize our website and marketing efforts.
  • To comply with legal obligations.

4. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, and serving you, such as:
    • Shipping & Delivery Partners: To deliver your order to your address.
    • Payment Processors: To securely process your payments. We accept payments via Stripe, PayPal, Dialog Genie, and Payhere for international transactions. These processors may handle transactions in LKR or USD.
  • For Legal Reasons: We may disclose information where required by law, subpoena, or other legal processes.

We do not sell, trade, or rent your personal identification information to others.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country, where data protection laws may differ. By providing your information, you consent to such transfer. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access, update, or delete the information we have on you.
  • The right to rectification if your information is inaccurate.
  • The right to object to our processing of your personal data.

To exercise these rights, please contact us using the details provided in Section 1.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this site, please contact us at:

Rizka Creations Ltd (ScreenProtectors.lk)

  • Head Office Address: No. 7a, Deanston Place, Colombo 03, Sri Lanka.
  • Branch Address: Office 9711, 182-184 High Street North, East Ham, London, United Kingdom E6 2JA.
  • Contact Phone/WhatsApp: +94 752223332 / +94 704141444
  • Contact Email: hello@screenprotectors.lk / rizkacreations.ltd@gmail.com