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Privacy Policy for www.screenProtectors.lk
Last Updated: October 2, 2024
At www.screenProtectors.lk, operated by Rizka Creations Ltd, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding this information. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Company Information
- Business Name: Rizka Creations Ltd
- Website: www.screenProtectors.lk
- Director and Founder: Mohamed Rizly
- Head Office Address: No.07a, Deanston Place, Colombo 03, Sri Lanka
- Branch Address: Office 9711, 182-184 High Street North, East Ham, London, United Kingdom E6 2JA
- Contact Phone Numbers:
- Sri Lanka: +94 704141444 / +94 752223332 / +94 117 595 476
- WhatsApp: +94 704141444 / +94 752223332
- Email: hello@screenProtectors.lk / rizkacreations.ltd@gmail.com
2. Information We Collect
We collect personal information to enhance your experience on our website, to process orders, and for customer service purposes. The types of personal data we collect include:
- Personal Information: Name, email address, shipping and billing address, phone number.
- Payment Information: We do not store payment details directly. Payment processing is securely handled by third-party payment gateways.
- Order Information: Product orders, shipping address, and purchase history.
- Technical Information: IP addresses, browser type, operating system, and browsing behavior for improving our website’s functionality.
3. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders.
- Customer Support: To respond to your queries and provide after-sales support.
- Marketing: To send you promotional emails and offers if you have opted in. You may opt out at any time.
- Website Improvement: To analyze website traffic and enhance user experience.
- Legal Compliance: To comply with legal requirements or respond to lawful requests by public authorities.
4. Third-Party Services
We share limited personal data with trusted third-party service providers to ensure smooth operation and customer service. These services include:
- Payment Gateways: Stripe, PayPal, PayHere, KOKO, MintPay, Cash on Delivery
- Local Payments (Sri Lanka): KOKO, MintPay, Dialog Genie, PayHere
- Shipping Services: Shipping couriers and logistics providers to fulfill orders.
All third-party providers comply with stringent data privacy regulations and are authorized to use your personal information only for the purposes of providing their services.
5. Payment and Currency Information
We accept payments in Sri Lankan Rupees (LKR). For international and local transactions, we use secure payment gateways as listed:
- Local Payment Methods (Sri Lanka): KOKO, MintPay, Dialog Genie, PayHere
6. Data Security
We implement a variety of security measures to protect your personal data from unauthorized access or disclosure. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive information during transmission. Payment details are handled through secure, PCI-compliant payment gateways.
7. Cookies
Our website uses cookies to enhance user experience and to analyze website traffic. Cookies are small files stored on your device. By using our website, you agree to the use of cookies as outlined in our Cookie Policy. You can control your cookie preferences through your browser settings.
8. Shipping and Delivery
We offer worldwide shipping for our products, which are shipped from our base in Sri Lanka. Shipping times and rates vary based on the destination and are outlined during checkout.
9. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request information on how your data is being used.
If you wish to exercise any of these rights, please contact us at hello@screenProtectors.lk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent update. We encourage you to review this Privacy Policy periodically.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
- Email: hello@screenProtectors.lk / rizkacreations.ltd@gmail.com
- Phone: +94 704141444 / +94 752223332 / +94 117 595 476
- WhatsApp: +94 704141444 / +94 752223332
Thank you for trusting Rizka Creations Ltd and www.screenProtectors.lk with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.