- for Apple iPhones
- for Samsung Galaxy Phones
- for Google Pixel Phones
- for Huawei Phones
- for OnePlus Phones
- for Xiaomi Phones
- for OPPO Phones
- for VIVO Phones
- for Sony Xperia Phones
- for Nothing Phones
- for Motorola Phones
- for Infinix Phones
- for Realme Phones
- for LG Phones
- for Nokia Phones
- for TCL Phones
- for ZTE Phones
- for Asus ROG Phones
- for Nubia Phones
Returns, Exchange & Refund Policy
At screenProtectors.lk (by Rizka Creations Ltd), we value your satisfaction and aim to provide high-quality Hydrogel Protectors for mobile phones and watches. If you encounter any issues with your purchase, we are here to assist.
Returns
We accept returns under the following conditions:
- Wrong Product Delivered : If we have sent you the wrong product compared to what you ordered.
- Condition for Return : The product must be unused, uninstalled, and returned in its original condition.
- Return Window : You must initiate the return within 7 days of receiving the item.
Returns should be sent to:
No.07a, Deanston Place, Colombo 03, Sri Lanka.
Please contact us prior to returning an item via email at hello@screenprotectors.lk / rizkacreations.ltd@gmail.com or by phone : +94 704141444 / +94 752223332 / +94 117 595 476. or WhatsApp at +94 704141444 / +94 752223332
Refunds
Once we receive and inspect your returned item, we will process the refund if the product is unused and undamaged.
- Refund Processing : Refunds will be issued within 24 hours after inspection to your Stripe, PayPal, or bank account.
- Deductions : Shipping and delivery charges will be deducted from the refund amount.
Exchanges
We offer exchanges under the following condition:
- Wrong Product Delivered : If you receive a product that is not what you ordered.
- Condition for Exchange : The item must be unused and returned in its original condition.
Please send the item for exchange to:
No.07a, Deanston Place, Colombo 03, Sri Lanka.
Contact us via email at hello@screenprotectors.lk / rizkacreations.ltd@gmail.com or by phone at +94 704141444 / +94 752223332 / +94 117 595 476 or WhatsApp at +94 704141444 / +94 752223332 to arrange an exchange.
Shipping Charges for Returns & Exchanges
All shipping and delivery charges related to returns or exchanges are to be borne by the customer.
Contact Us
For any further inquiries about returns, exchanges, or refunds, feel free to reach out to us at:
- Email: hello@screenprotectors.lk / rizkacreations.ltd@gmail.com
- Phone: +94 704141444 / +94 752223332 / +94 117 595 476
- WhatsApp: +94 704141444 / +94 752223332
We appreciate your understanding and thank you for shopping with screenProtectors.lk (by Rizka Creations Ltd)